It is currently Sat Oct 20, 2018 10:05 pm


System freezes on starting up Anomaly, Ubuntu 12.04 64 bit

Anomaly Warzone Earth - all that relates to our game and Linux. Technicall support for Linux - if possible, that is.

System freezes on starting up Anomaly, Ubuntu 12.04 64 bit

Postby charlie89 » Thu Aug 23, 2012 7:28 am

On startup, the initial intro video is shown before the system freezes (which I cannot escape even with Ctrl+Alt+F1, unless in a non-fullscreen window), though I do have mouse control. I have a Lenovo Thinkpad E520, with a Radeon HD 6600M graphics card, with the proprietary fglrx drivers installed. I have reason to think they have been installed correctly as the output of 'fglrxinfo' reads:

display: :0 screen: 0
OpenGL vendor string: Advanced Micro Devices, Inc.
OpenGL renderer string: AMD Radeon 6600M and 6700M Series
OpenGL version string: 4.2.11762 Compatibility Profile Context

The output of vainfo reads:

libva: VA-API version 0.32.0
libva: va_getDriverName() returns 0
libva: Trying to open /usr/lib/x86_64-linux-gnu/dri/i965_drv_video.so
libva: va_openDriver() returns 0
vainfo: VA-API version: 0.32 (libva 1.0.15)
vainfo: Driver version: Intel i965 driver - 1.0.15
vainfo: Supported profile and entrypoints
VAProfileMPEG2Simple : VAEntrypointVLD
VAProfileMPEG2Main : VAEntrypointVLD
VAProfileH264Baseline : VAEntrypointVLD
VAProfileH264Baseline : VAEntrypointEncSlice
VAProfileH264Main : VAEntrypointVLD
VAProfileH264Main : VAEntrypointEncSlice
VAProfileH264High : VAEntrypointVLD
VAProfileH264High : VAEntrypointEncSlice
VAProfileVC1Simple : VAEntrypointVLD
VAProfileVC1Main : VAEntrypointVLD
VAProfileVC1Advanced : VAEntrypointVLD

A relevant part of /var/log/Xorg.0.log reads:
[ 25.853] (II) fglrx(0): Name: fglrx
[ 25.853] (II) fglrx(0): Version: 8.98.2
[ 25.853] (II) fglrx(0): Date: Jul 27 2012
[ 25.853] (II) fglrx(0): Desc: AMD FireGL DRM kernel module
[ 25.853] (II) fglrx(0): Kernel Module version matches driver.

Going by other posts in the forum, I suppose it's the part about Intel i965 driver which is the issue. Is there any solution or upcoming fix?
charlie89
 
Posts: 1
Joined: Thu Aug 23, 2012 7:02 am

Re: System freezes on starting up Anomaly, Ubuntu 12.04 64 b

Postby admin » Thu Aug 23, 2012 1:40 pm

We did try to come up with a solution, but even Intel was unable to solve this problem. Sorry. That's why Intel cards are not listed in hardware requirements on HIB site.
admin
Site Admin
 
Posts: 504
Joined: Thu Mar 31, 2011 7:28 pm

Re: System freezes on starting up Anomaly, Ubuntu 12.04 64 b

Postby drx1 » Thu Aug 23, 2012 11:23 pm

I also have similar/identical problem on Mageia 2 (64bit). Game starts, there is a intro, next i get loading screen, and after there is only mouse pointer on black screen, there is also a music in backround, but whole system freeze. System not responding on ctr+alt+bsp, or ctrl+alt+F#. I can only do a hard reset.

My system info:
uname -r
Code: Select all
3.3.8-desktop-2.mga2

GFX Driver:
Code: Select all
Catalyst 12-8 x64

fglrxinfo
Code: Select all
display: :0  screen: 0
OpenGL vendor string: Advanced Micro Devices, Inc.
OpenGL renderer string: AMD Radeon HD 6700 Series 
OpenGL version string: 4.2.11762 Compatibility Profile Context

glxinfo | grep render
Code: Select all
direct rendering: Yes
OpenGL renderer string: AMD Radeon HD 6700 Series 
    GL_NV_conditional_render, GL_NV_copy_depth_to_color, GL_NV_copy_image,
drx1
 
Posts: 1
Joined: Thu Aug 23, 2012 11:11 pm

Re: System freezes on starting up Anomaly, Ubuntu 12.04 64 b

Postby xman1 » Thu Aug 30, 2012 3:23 am

I have this exact same problem. I get the intro video, followed by a black screen with a cursor, and shortly after, the whole system hard locks. I re-installed the ATI proprietary 12.6 drivers and it had no effect.

Anyone know how to solve this?

-X

Some system info (Gentoo + KDE):

fglrxinfo:
Code: Select all
display: :0  screen: 0
OpenGL vendor string: Advanced Micro Devices, Inc.
OpenGL renderer string: AMD Radeon HD 6500M/5600/5700 Series
OpenGL version string: 4.2.11733 Compatibility Profile Context


glxinfo:
Code: Select all
direct rendering: Yes
OpenGL renderer string: AMD Radeon HD 6500M/5600/5700 Series
    GL_KTX_buffer_region, GL_NV_blend_square, GL_NV_conditional_render,


Edit: This really probably belongs in its own thread as it is not the same as the problem above exactly. I don't have an intel GPU
xman1
 
Posts: 2
Joined: Thu Aug 30, 2012 3:21 am

Re: System freezes on starting up Anomaly, Ubuntu 12.04 64 b

Postby admin » Tue Sep 11, 2012 3:49 pm

Please try to install drivers from the ATI / AMD website, cause the ones shipped with the Ubuntu distribution do not work for some reason.

thx
admin
Site Admin
 
Posts: 504
Joined: Thu Mar 31, 2011 7:28 pm

Re: System freezes on starting up Anomaly, Ubuntu 12.04 64 b

Postby DaemonFC » Fri Sep 21, 2012 10:12 am

I have the same issues.

I made DEB packages from the AMD Catalyst bundle from AMD's website.

If using Catalyst 12.8, the game crashes back to my desktop after the intro video.

If using Catalyst 12.9, I get the hard lockup.

I'm really not wanting to go back several releases of Catalyst just for a game. They just got done fixing a bunch of problems with direct rendering support for kwin, and the older Catalyst bundles are really a pain to use.

Kubuntu 12.04.1 LTS x86-64


Code: Select all
OpenGL vendor string: Advanced Micro Devices, Inc.                                                                                                                                                                                                 
OpenGL renderer string: ATI Radeon HD 5670                                                                                                                                                                                                         
OpenGL version string: 4.2.11903 Compatibility Profile Context                                                                                                                                                                                     
OpenGL shading language version string: 4.20     


Code: Select all
[    18.035] (II) fglrx(0): Kernel Module Version Information:
[    18.035] (II) fglrx(0):     Name: fglrx
[    18.035] (II) fglrx(0):     Version: 9.0.2
[    18.035] (II) fglrx(0):     Date: Aug 15 2012
[    18.035] (II) fglrx(0):     Desc: AMD FireGL DRM kernel module
[    18.035] (II) fglrx(0): Kernel Module version matches driver.
DaemonFC
 
Posts: 1
Joined: Fri Sep 21, 2012 10:02 am

Re: System freezes on starting up Anomaly, Ubuntu 12.04 64 b

Postby V10lator » Fri Feb 08, 2013 8:36 pm

Same here with the steam version and Catalyst 13.1 on Gentoo Linux:
OpenGL vendor string: ATI Technologies Inc.
OpenGL renderer string: AMD Radeon HD 6900 Series
OpenGL version string: 4.2.12002 Compatibility Profile Context 8.951
OpenGL shading language version string: 4.20

As far as I see everybody with this problem has a Radeon HD 9000 series card, so I'm unsure why @admin talks about Intel.

//EDIT: Have to revert my last sentence as @DaemonFC has a Radeon HD 5670. But still no Intel involved at all.
V10lator
 
Posts: 3
Joined: Fri Feb 08, 2013 8:31 pm

Re: System freezes on starting up Anomaly, Ubuntu 12.04 64 b

Postby admin » Mon Feb 11, 2013 12:00 pm

Hi,
There are 2 things I usually recommend in such situations:
- install drivers from manufacturer's website as those are for some reason work better than the ones included in the distribution
- try 32b libs as the problem is related to 64b

thanks,
If any solution won't help, we can only recommend asking Steam for a refund (and they're ok to do).
admin
Site Admin
 
Posts: 504
Joined: Thu Mar 31, 2011 7:28 pm

Re: System freezes on starting up Anomaly, Ubuntu 12.04 64 b

Postby V10lator » Thu Mar 07, 2013 12:19 am

Installing things without the packet manager is a no-go. If there's a difference between what the vendor ships and what the distributions ship you should look into that.
I'm using the multilib overlay, so I think I have all needed 32 bit librarys. But a list of needed libs would be nice to double-check.

I just hope you take this bug more serious. How to get a refund from Steam when buyed the game through a humble bundle, for example?

BTW: This bug was also reported to Valve: https://github.com/ValveSoftware/steam- ... ssues/1791

//EDIT: A bit more research:
Code: Select all
$ ldd AnomalyWarzoneEarth
   linux-gate.so.1 (0xf7731000)
   libX11.so.6 => /usr/lib32/libX11.so.6 (0xf7581000)
   libGL.so.1 => /usr/lib32/libGL.so.1 (0xf7495000)
   libopenal.so.1 => /home/taxi/.local/share/Steam/SteamApps/common/Anomaly Warzone Earth/libopenal.so.1 (0xf73fd000)
   libsteam_api.so => /home/taxi/.local/share/Steam/SteamApps/common/Anomaly Warzone Earth/libsteam_api.so (0xf73ea000)
   libstdc++.so.6 => /usr/lib/gcc/x86_64-pc-linux-gnu/4.7.1/32/libstdc++.so.6 (0xf72f8000)
   libm.so.6 => /lib32/libm.so.6 (0xf72cc000)
   libgcc_s.so.1 => /usr/lib/gcc/x86_64-pc-linux-gnu/4.7.1/32/libgcc_s.so.1 (0xf72b0000)
   libc.so.6 => /lib32/libc.so.6 (0xf7108000)
   libpthread.so.0 => /lib32/libpthread.so.0 (0xf70eb000)
   librt.so.1 => /lib32/librt.so.1 (0xf70e1000)
   libxcb.so.1 => /usr/lib32/libxcb.so.1 (0xf70bc000)
   libdl.so.2 => /lib32/libdl.so.2 (0xf70b7000)
   libXext.so.6 => /usr/lib32/libXext.so.6 (0xf70a3000)
   libatiuki.so.1 => /usr/lib32/libatiuki.so.1 (0xf7089000)
   /lib/ld-linux.so.2 (0xf7711000)
   libXau.so.6 => /usr/lib32/libXau.so.6 (0xf7084000)
   libXdmcp.so.6 => /usr/lib32/libXdmcp.so.6 (0xf707d000)

This looks good to me, except one thing: libatiuki.so.1:
Code: Select all
$ equery b /usr/lib32/libatiuki.so.1
 * Searching for /usr/lib32/libatiuki.so.1 ...
x11-drivers/ati-drivers-13.2_beta6 (/usr/lib32/libatiuki.so.1.0)

So you are direclty linking to a file from the AMD drivers. I wonder what happens if they aren't installed... At least the game won't start at all if I (temporary) remove that file.
V10lator
 
Posts: 3
Joined: Fri Feb 08, 2013 8:31 pm

Re: System freezes on starting up Anomaly, Ubuntu 12.04 64 b

Postby Lala55 » Wed May 15, 2013 5:27 am

hi admin!
Thanks for solve problem, can I do try to install driver. Please share a website link.
Lala55
 
Posts: 1
Joined: Wed May 15, 2013 5:20 am

Next

Return to Anomaly Warzone Earth - all that relates to our game on Linux. Technicall support for Linux.

Who is online

Users browsing this forum: No registered users and 0 guests

cron