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Keeps Freezing

So here we talk about anything that touches technical issues of Anomaly Warzone Earth for your PC and / or Mac computer and consoles (X360, PS3) as well. Please ask for technical support here.

Keeps Freezing

Postby Sgarbe27 » Wed Jun 15, 2011 1:41 am

Purchased on Mac App Store. The game freezes up almost every level. I have only managed to make it to the fourth level. When it freezes, I have to restart my Mac and then when it restarts I have no picture at all. Have to wait like 5 mins to restart with a picture. That has never happened with any other software I have used. I have iMac with 3.06 GHz Intel core 2 Duo, with 4GB memory and ATI Radeon HD 4670 graphics. Any suggestions?
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Re: Keeps Freezing

Postby admin » Wed Jun 15, 2011 11:23 am

Hmmm. What Os X do you use?
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Re: Keeps Freezing

Postby Sgarbe27 » Wed Jun 15, 2011 4:05 pm

OS X 10.6.7
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Re: Keeps Freezing

Postby admin » Wed Jun 15, 2011 6:06 pm

Indeed looks like a bug :(
...trying to find the issue...
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Re: Keeps Freezing

Postby Jasch » Sat Jun 18, 2011 6:15 am

Hi, I have exactly the same problem in the game.

Used to run fine until the 4th level, and now it freezes after a while playing until I shut off the computer. After that it is not possible to restart the game for a few minutes, once it's restarted it freezes again, it's never exactly the same position in the game.

My Mac:
iMac Intel Core 2 Duo 2.8GHz, 2 GB RAM, ATI,RadeonHD2600 256MB, OS X 10.6.7

Any ideas?
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Re: Keeps Freezing

Postby admin » Mon Jun 20, 2011 10:37 am

Hey Jasch, did you install latest ATI driver? There was such issue cuased by the driver, however the problem reported by Sgarbe27 seems to be of a different nature.
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Re: Keeps Freezing

Postby admin » Wed Jun 22, 2011 5:45 pm

We use the same Mac with radeon 4670 and it works fine (tested many times). It looks like sort of overheating problem... and it could be actually a factory defect!
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Re: Keeps Freezing

Postby Mator51 » Tue Mar 13, 2012 2:05 am

Hi, I have he same issue exactly on a different iMac. 2.16 GHz Core 2 Duo, 3 GB RAM, GeForce 7600 GT 256 MB, Mac OS X Lion 10.7.3. I Bought the game recently on the Mac AppStore.

Did Sgarbe27 get a solution?

Thanks
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Re: Keeps Freezing

Postby admin » Tue Mar 13, 2012 10:28 am

Hi,
The only thing we've noticed that some Macs suffer from overheating problem when a game uses GPU extensively. And our game does.
I'm affraid I can't help with this and if you're not happy with the game, please ask Apple for a refund.
Thank you for understanding.
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Re: Keeps Freezing

Postby abeladam48 » Mon Jan 07, 2013 11:23 am

I'm affraid I can't help with this and if you're not happy with the game, please ask Apple for a refund.
Thank you for understanding.
After that it is not possible to restart the game for a few minutes, once it's restarted it freezes again, it's never exactly the same position in the game.
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