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Black Screen on Acer Iconia a510

Anomaly Warzone Earth ... for Android devices. Tablets from Amazon with Android 2.3 and higher including Kindle Fire. Soon for all Android devices, hopefully.

Black Screen on Acer Iconia a510

Postby Vach » Wed May 30, 2012 10:08 am

Hello, I recently purchased your game due to the BecauseWeMay sale on the Google Play Store. The device I am using is the Tegra 3 Acer Iconia a510 tablet.

The game downloads the data (to either "Phone" or SD Card) and loads to a black screen. I really really want to play this game, being a huge TD fan, so I am willing to wait for a resolution of this issue.

Or perhaps it is something I am doing wrong?
Vach
 
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Re: Black Screen on Acer Iconia a510

Postby admin » Wed May 30, 2012 10:57 am

Hi,
We have done everything we could to support Tegra 3 devices but we're unable to buy and test them all.

The only thing we can do in this situation now, is to do the refund. Please e-mail us:
support@11bitstudios.com and provide the transaction details.
thx
admin
Site Admin
 
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Re: Black Screen on Acer Iconia a510

Postby stonjohn4 » Thu Dec 13, 2012 7:35 am

In this very situation I think there are no any files from our game isntalled onto your device. Rather, some failure has been made within Android Market while you were trying to purchase. Can you please ask Google to reset this transaction to zero status?
usman
stonjohn4
 
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