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Game Crashes During Each Playthrough

Game Crashes During Each Playthrough

Postby kpurdy78 » Thu Jul 16, 2015 1:51 am

I recently picked this game up during the Steam Summer sale and just now started playing it. Love the game but in the past few days, every time I play it now it sorta minimizes itself while playing and I can't get it to respond anymore. If I Ctrl + Alt + Delete to end it in Task Manager it shows "Not Responding". I then lose the ability to click on anything with the mouse. I have to use keyboard shortcuts to actually end the task or either just have windows log me out.

This happens every time I play now and does it almost randomly. I don't think there is any one thing that I am doing that seems to cause it. But it appears to happen when I am in the home base screen doing things around the place.

I have followed the steps to log the console output. I have the file, but when trying to upload it to this post it states that html files are not allowed due to a possible attack vector. If you need the file, please let me know how to upload it or who to send it to. I browsed through the logs and as a programmer myself I must say, I can tell you guys must not be a fan of Unit Testing your code. There were so many red error/warning logs in there it looked like some of my papers I got back from my teachers in high school lol.

FYI, here are my computer specs below.

Windows 8.1
128 GB M.2 Drive (Primary OS - Legacy Hardware Disabled)
512 Samsung 850 Pro SSD (Where game is installed)
MSI Z97-Gaming 7 Motherboard
Intel i7-4790K
32 GB G Skill TridentX RAM
2x MSI GTX 970 Gaming 4G GeForce 4 GB video cards
kpurdy78
 
Posts: 4
Joined: Wed Jul 15, 2015 10:21 pm

Re: Game Crashes During Each Playthrough

Postby kpurdy78 » Tue Jul 21, 2015 4:08 am

Is anyone supporting this game anymore? Posted here and on Steam and no response.
kpurdy78
 
Posts: 4
Joined: Wed Jul 15, 2015 10:21 pm

Re: Game Crashes During Each Playthrough

Postby v81 » Thu Jul 23, 2015 3:28 am

I'm having the same issue.

Whenever alt+tabbing, or whenever another app steals focus the game crashed guaranteed, every time.
Even without intentionally switching apps sometimes background stuff or notifications (Skype etc) causes the game to stop responding.

This makes it almost unplayable for me, only luck can get me through a few hours of play without crashing.
The inability to load a previous save can leave hours of game play ruined.

Would love to see a fix for this asap.
v81
 
Posts: 2
Joined: Thu Jul 23, 2015 3:23 am

Re: Game Crashes During Each Playthrough

Postby kpurdy78 » Thu Jul 23, 2015 3:36 am

After a week of no responses from here or on Steam I am about to give up on it. Tried requesting a refund through Steam but was denied due to playing it more than 2 hours. No clue how you try to speak to someone about this to appeal it since they have no phone support. Guess they just don't care if a game is playable or not.

Funny thing, it was working fine for about a week or so. Then shortly after I can't get through one play session without a crash within less than an hour of play. Not sure if they added a patch that broke it or what.

It's a shame that someone can develop an awesome game like this and just screw the customer over with no support at all. Being a programmer I can understand maybe not having an answer right away about how to fix a bug, but hell at least they could have responded and taken a look at my logs they instructed me to save to submit to them.
kpurdy78
 
Posts: 4
Joined: Wed Jul 15, 2015 10:21 pm


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