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Guidelines for Crash Issues for TWoM

Guidelines for Crash Issues for TWoM

Postby kofs79 » Sun May 10, 2015 2:16 am

For anyone having an issue with TWoM please try to get the most information as possible in your post. This could include how you purchased the game: Steam for Win/Mac, Mac App Store, ..., the OS you are using, can you recreate the issue and how, and the console output.

This will help us to address the issue as quick as possible and get you playing the game as quick as possible.

I am listing the current method for obtaining the console output and will adjust it for special needs if they arise.

OS X

1. Go into Finder -> Applications
2. Right-click on TWoM Application -> select "Show package contents"
3. Go to folder Contents -> MacOS
4. Then you should see "This War of Mine"
5. Double Click the file and it will open a console and start the game.
6. Collect the output after you close the game out.

Windows

1. Navigate to your Library
2. Right-click "This War of Mine" on the list
3. Select "Properties"
4. In the "General" tab click the "Set launch options" button
5. Enter the following exact value (with the minus character!):
-console
6. Start TWoM and get as far as you can with the game and then close or quit if able.
7. Navigate to your Library
8. Right-click "This War of Mine" on the list
9. Select "Properties"
10. In the "Local files" tab click the "Browse local files" button
11. Locate the file "ConsoleOutput.htm" and post or PM the file or contents.

Please attach the output to your post or paste it in the body.

If these steps don't work for you or you need additional help please PM me or make a note in your post that the steps didn't work for you with as much detail as you can give me.


Thank you for your patience,

kofs79
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Re: Guidelines for Crash Issues for TWoM

Postby kofs79 » Fri May 15, 2015 8:28 pm

Bump --Sticky_WorkAround--
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Re: Guidelines for Crash Issues for TWoM

Postby kofs79 » Sun May 17, 2015 3:14 am

Sticky
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