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Black Screen after game loading first level

PostPosted: Fri Jan 04, 2013 8:05 pm
by siviq
Hello, i have the same issue with those black screen. My tablet is chineese model MID M758A, with Android version 4.0.3,
CPU: All Winner A13 Cortex A8 1.0GHz
GPU: Mali 400
Everything is loading fine - start up animation, logos, menu. After i choose to start the first mission, it shows loading circle after awail it is done loading and leave only black screen with sound running.
Thanks in advance, hope for fix soon, wanna play this game, not a refund.

Re: Black Screen after game loading first level

PostPosted: Mon Jan 07, 2013 12:04 pm
by admin
Hi,
Can you please try this solution - go to the device settings and turn off "force gpu rendering" ?
Let us know if it helped.
thx

Re: Black Screen after game loading first level

PostPosted: Sat Jan 12, 2013 6:22 pm
by gmcorneby
Good day to you.
I have the same problem with my 7" tablet (box chip a13 cortex a8 1.2ghz, gpu: Mali 400) where I play anomaly warzone earth.

The "force gpu rendering" option has the only effect of smoother graphics on the intro when enabled, but the screen still goes black after the loading icon plays.

Fyi: it runs fine in my friend's Lenovo P700i smartphone.
I hope my feedback helps you in finding a fix.

Regards,

George

Re: Black Screen after game loading first level

PostPosted: Tue Jan 15, 2013 10:22 am
by admin
Hi,
Bad news - we are unable to reproduce this bug on the devices we use for testing.
Good news - please e-mail us at support [at] 11bitstudios [dot] com and we'll refund the money.
Thanks and sorry for the inconvenience

Re: Black Screen after game loading first level

PostPosted: Wed Jan 16, 2013 8:45 pm
by siviq
I do not whant refund. May in future to change the device with other brand. Any way, i had tried with and without rendering, there is the same issue -black screen after game loading first level.

Re: Black Screen after game loading first level

PostPosted: Mon Jan 21, 2013 11:50 am
by admin
We will be updating the game with different fixes, so hopefully it'll do. But if not - please keep in mind we can always do the refund.
Thanks!

Re: Black Screen after game loading first level

PostPosted: Thu Jun 06, 2013 6:54 am
by jhonmartin374
we are unable to reproduce this bug on the devices we use for testing.

Re: Black Screen after game loading first level

PostPosted: Tue Jun 18, 2013 11:11 am
by johnson33445
i hope if you install window7 may be the problem has solve

Re: Black Screen after game loading first level

PostPosted: Wed Aug 28, 2013 3:49 pm
by orzech52
julita1 wrote:it will be. now i have windows 7 and everything works great :)

I agree with you. On Windows 7 everything will work.

Re: Black Screen after game loading first level

PostPosted: Wed Sep 04, 2013 1:06 pm
by jodla12
I have Windows 7, but it doesn't work.