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Black Screen after game loading first level

This is the place where you should post any technical problems you find out on your Android device with Anomaly Korea game isntalled. Oh - and on your PC too (which is Win, Mac and Linux).

Black Screen after game loading first level

Postby siviq » Fri Jan 04, 2013 8:05 pm

Hello, i have the same issue with those black screen. My tablet is chineese model MID M758A, with Android version 4.0.3,
CPU: All Winner A13 Cortex A8 1.0GHz
GPU: Mali 400
Everything is loading fine - start up animation, logos, menu. After i choose to start the first mission, it shows loading circle after awail it is done loading and leave only black screen with sound running.
Thanks in advance, hope for fix soon, wanna play this game, not a refund.
siviq
 
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Re: Black Screen after game loading first level

Postby admin » Mon Jan 07, 2013 12:04 pm

Hi,
Can you please try this solution - go to the device settings and turn off "force gpu rendering" ?
Let us know if it helped.
thx
admin
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Re: Black Screen after game loading first level

Postby gmcorneby » Sat Jan 12, 2013 6:22 pm

Good day to you.
I have the same problem with my 7" tablet (box chip a13 cortex a8 1.2ghz, gpu: Mali 400) where I play anomaly warzone earth.

The "force gpu rendering" option has the only effect of smoother graphics on the intro when enabled, but the screen still goes black after the loading icon plays.

Fyi: it runs fine in my friend's Lenovo P700i smartphone.
I hope my feedback helps you in finding a fix.

Regards,

George
gmcorneby
 
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Re: Black Screen after game loading first level

Postby admin » Tue Jan 15, 2013 10:22 am

Hi,
Bad news - we are unable to reproduce this bug on the devices we use for testing.
Good news - please e-mail us at support [at] 11bitstudios [dot] com and we'll refund the money.
Thanks and sorry for the inconvenience
admin
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Re: Black Screen after game loading first level

Postby siviq » Wed Jan 16, 2013 8:45 pm

I do not whant refund. May in future to change the device with other brand. Any way, i had tried with and without rendering, there is the same issue -black screen after game loading first level.
siviq
 
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Joined: Fri Jan 04, 2013 7:56 pm

Re: Black Screen after game loading first level

Postby admin » Mon Jan 21, 2013 11:50 am

We will be updating the game with different fixes, so hopefully it'll do. But if not - please keep in mind we can always do the refund.
Thanks!
admin
Site Admin
 
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Re: Black Screen after game loading first level

Postby jhonmartin374 » Thu Jun 06, 2013 6:54 am

we are unable to reproduce this bug on the devices we use for testing.
jhonmartin374
 
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Re: Black Screen after game loading first level

Postby johnson33445 » Tue Jun 18, 2013 11:11 am

i hope if you install window7 may be the problem has solve
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Re: Black Screen after game loading first level

Postby orzech52 » Wed Aug 28, 2013 3:49 pm

julita1 wrote:it will be. now i have windows 7 and everything works great :)

I agree with you. On Windows 7 everything will work.
orzech52
 
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Re: Black Screen after game loading first level

Postby jodla12 » Wed Sep 04, 2013 1:06 pm

I have Windows 7, but it doesn't work.
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