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Pixelation whilst playing

So here we talk about anything that touches technical issues of Anomaly Warzone Earth for your PC and / or Mac computer and consoles (X360, PS3) as well. Please ask for technical support here.

Pixelation whilst playing

Postby comm18 » Sat Jun 02, 2012 2:58 am

Hi,

When I run the game I get pixelation of the scenery. Ground, houses, trees, the occasional helicopter. Just patches of large pixels across the scenery. The issue occurs on any graphical setting above low. How can I fix that?

No lag or other issues. Just pixelation.

Specs are:

Intel Core i7-2630 QM
8 GB RAM
Graphics Card is a NVIDIA GeForce GT540M
Direct X runtime version 11.0
comm18
 
Posts: 5
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Re: Pixelation whilst playing

Postby admin » Mon Jun 04, 2012 10:48 am

Hi,

First of all, please make sure you use the latest driver. You can download it from www.nvidia.com/drivers

Can you please post a screenshot that shows the described problem?

Is this a copy bought via Steam?

Thx
admin
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Re: Pixelation whilst playing

Postby comm18 » Mon Jun 04, 2012 2:04 pm

Hi, I've installed the latest driver from NVDIA, restarted computer etc..

The problem still persists.

The game was purchased through steam.

Attached is a picture taken of the first level right at the start. Thats the pixellation I mean.

Image

Link: http://i.imgur.com/cG2oJ.jpg
comm18
 
Posts: 5
Joined: Sat Jun 02, 2012 2:39 am

Re: Pixelation whilst playing

Postby admin » Tue Jun 05, 2012 3:37 pm

Hi,

Can you please try to lower graphics settings? From the main menu to ---> help & options ---> settings. Then please lower Gfx quality to lower levels (medium etc.). If the bug isn't happening again at lower gfx level, we would have easier way to track down which effect is not being displayed correctly.
thx
admin
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Re: Pixelation whilst playing

Postby comm18 » Tue Jun 05, 2012 4:23 pm

Hi,

I've played around the graphics settings. The pixellation is visible in the main menu screen background as well. Pixellation occurs on every setting.
comm18
 
Posts: 5
Joined: Sat Jun 02, 2012 2:39 am

Re: Pixelation whilst playing

Postby admin » Wed Jun 06, 2012 5:30 pm

Hi,
So unfortunately it's not a particular effect that is not displaying correctly and seems like we can't help you currently.
Please contact Steam so they can make you a refund. As far as I know, they do not make any problems with refunds when the game is not working ok.
Thanks
admin
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Re: Pixelation whilst playing

Postby comm18 » Thu Jun 07, 2012 1:35 am

Hi,

I played around with the settings a bit more. And the pixellation is at its least noticeable on the Lowest setting, but pixellates a lot more when set to Low onwards. No possible fix I could do? I really like this game.
comm18
 
Posts: 5
Joined: Sat Jun 02, 2012 2:39 am

Re: Pixelation whilst playing

Postby admin » Tue Jun 12, 2012 3:20 pm

Hi,
Do you use dual screen?
thx
admin
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Re: Pixelation whilst playing

Postby comm18 » Tue Jun 12, 2012 11:48 pm

Hi,

No, just single screen on the laptop.
comm18
 
Posts: 5
Joined: Sat Jun 02, 2012 2:39 am

Re: Pixelation whilst playing

Postby admin » Fri Jun 15, 2012 10:40 am

I'm affraid we cannot reproduce the problem as it's not happening on any of our Nvidias.
My only advice is to please ask Steam for a refund.
admin
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Posts: 504
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